Privacy Policy

Effective Date: [31.10.2024]

Welcome to mid-deal.shop. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you purchase digital products or use our Website.

By using or accessing the Website, you consent to our practices as described in this Privacy Policy.

1. Information We Collect

a) Personal Information

We collect personal information directly from you when you create an account, make a purchase, subscribe to our newsletter, or contact us. This may include:

  • Account Details: Name, email address, phone number, and password.
  • Transaction Information: Payment information, such as billing address, payment method, and transaction details.
  • Contact Preferences: Details regarding your communication preferences, such as subscribing to email updates.

b) Device and Usage Information

We collect information about your interaction with our Website through automated means, including:

  • Device Information: Information about your device, such as IP address, browser type, operating system, and device identifiers.
  • Usage Information: Details on how you navigate and interact with our Website, such as pages viewed, time spent on each page, and navigation paths.
  • Cookies and Tracking: We use cookies and similar tracking technologies to personalize your experience, track your interactions, and improve our services.

2. How We Use Your Information

We use the collected information for purposes including, but not limited to:

  • Order Fulfillment: To process your orders, deliver digital products, and manage your account.
  • Customer Support: To respond to your inquiries, support requests, and resolve issues.
  • Personalization: To personalize your experience, display relevant content, and recommend digital products based on your interests.
  • Marketing and Communications: To send you promotional offers, newsletters, and updates (if you have opted in).
  • Analytics and Improvements: To understand how you use our Website, improve our digital products, and develop new offerings.

3. Sharing Your Information

We do not sell or lease your information. However, we may share your information with:

  • Service Providers: Third-party companies that help us operate our Website and fulfill orders, such as payment processors, customer service platforms, and email providers. These parties only access personal information as necessary to perform tasks on our behalf.
  • Legal Obligations: We may disclose information if required by law or to respond to legal processes or protect the rights and safety of our users and our company.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the acquiring party.

4. Payment Processing and Security

For secure payment processing, we use third-party providers, such as [Razorpay, Phonepe etc.], which handle your payment information securely. We do not store sensitive payment details, such as credit card numbers, on our servers. Please review these providers’ privacy policies to understand how they process your data.

5. Data Security

We employ security measures, including encryption, to protect your personal information against unauthorized access or disclosure. However, no online data transmission is completely secure, so please use our Website at your discretion and contact us if you have any concerns.

6. Your Choices and Rights

Depending on your location, you may have rights such as:

  • Access: Request access to your personal information and receive a copy.
  • Correction: Update or correct your information if it’s inaccurate.
  • Deletion: Request deletion of your information, subject to legal and contractual requirements.
  • Opt-Out: Unsubscribe from marketing communications by following the unsubscribe link in emails or adjusting your settings on the Website.

To exercise any of these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to gather information about your preferences and interactions with our Website. You may choose to disable cookies through your browser settings; however, this may affect your ability to access certain features of the Website.

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, so we encourage you to review their policies before providing any personal information.

9. Children’s Privacy

Our Website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected information from a minor, we will take steps to delete it.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The “Effective Date” at the top of this page indicates when the policy was last updated. We encourage you to review this page periodically for the latest information.

For any questions regarding these Terms, Contact us at {care@mid-dill.co.in}